Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
If there is an unexpected delay, we will notify you using the contact information provided with your order.

Shipping Times

Estimated delivery times are:

Domestic: 3–7 business days
International: 7–21 business days

Please note that delivery times are estimates and may vary due to weather, customs, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your location, shipping method, and order size. Any applicable taxes or customs duties for international orders are the customer's responsibility unless otherwise stated.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number (when available) so you can monitor your shipment's progress.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

Delivery Issues

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you believe your package was delivered incorrectly, please contact the shipping carrier first, then reach out to us if you need further assistance.